Terms of Service

1. Acceptance of Terms

By placing an order on this website or otherwise using delaydenydeposebook.com, you agree to be bound by these Terms of Service. If you do not agree, please do not use the site or place an order. These terms apply to all visitors, customers, and others who access or use the site.

2. The Offer

We offer a free physical copy of Delay, Deny, Depose: The Killing of Care in America by Ryan Merrill to customers who pay a shipping and handling fee of $9.95. This is a one-time charge. There are no subscriptions, recurring billing cycles, or hidden fees associated with this offer.

An optional digital add-on — the Patient's Defense Kit — is available at checkout for an additional $9.95. This is a one-time charge for a digital PDF download delivered upon order confirmation.

3. Pricing and Payment

All prices are in U.S. dollars. We accept major credit and debit cards. Payment is processed securely by Stripe, Inc. By submitting your payment information, you authorize us to charge the stated amount to your card.

We reserve the right to change pricing at any time. Price changes will not affect orders that have already been confirmed.

4. Shipping and Delivery

We currently ship to continental U.S. addresses only. If you have questions about delivery to Alaska, Hawaii, or U.S. territories, contact us at [email protected] before ordering.

5. Digital Products

The Patient's Defense Kit is a digital PDF document delivered by email and made available for download on the confirmation page. It is licensed for personal, non-commercial use only. You may not redistribute, resell, or republish any portion of it without written permission.

6. Educational Disclaimer

The book Delay, Deny, Depose and all associated materials — including the Patient's Defense Kit — are published for educational and informational purposes only. Nothing in these materials constitutes legal advice, medical advice, or a substitute for consultation with a licensed attorney, physician, or other qualified professional. Individual situations vary. We make no guarantee of specific outcomes from applying information contained in our materials.

7. Intellectual Property

All content on this website — including text, design, graphics, and the book itself — is the property of Ryan Merrill and Delay Deny Depose and is protected by applicable copyright law. You may not reproduce, distribute, or create derivative works from any content on this site without express written permission.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Delay Deny Depose and Ryan Merrill shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of this website or any products purchased through it. Our total liability to you for any claim arising from your order shall not exceed the amount you paid us for that order.

9. Governing Law

These Terms of Service are governed by the laws of the United States and the state in which our business is registered, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved in the appropriate courts of that jurisdiction.

10. Changes to These Terms

We reserve the right to update these Terms of Service at any time. When we do, we will update the "Last updated" date at the top of this page. Continued use of this website after changes are posted constitutes your acceptance of the updated terms.

12. Contact

For any questions about these terms, contact us at: